About the vacancy

Do you think the energy transition is interesting? Do you have a high service level and (some) knowledge of or affinity with electric charging stations? Then this vacancy is for you!

Within the position of Service Support agent DC chargers, you will give support to the global service team with various tasks related to DC charging. You will give advice on electrical or mechanical problems based on data obtained from the cloud connected service systems. You will also be involved in the development of new features.

The client operates in the world of total solutions for charging electric vehicles. These include high-quality AC Wallboxes for the home, as well as DC fast charging stations with stable connectivity. In the coming years, electric charging will become increasingly important to increase emission-free mobility for all. Among other things, this client is engaged in developing, manufacturing, installing and maintaining EV charging infrastructure.

Tasks and activities

  • Support the global service team with various tasks related to DC charging;
  • Support local and regional e-mobility service organisations in countries around the globe with solving their case escalations;
  • Support Customers in their ability to operate charging sites and networks;
  • Offer advice on electrical or mechanical problems based on data obtained from our cloud connected service systems;
  • Support software roll out;
  • Keep a close eye on performance of chargers;
  • Act as an expert. Be the knowledge base to and maintain solutions for the local service teams;
  • Propose improvements;
  • Help improving and maintaining the knowledge base . Write instructions and manuals to inform and train our local service staff.

Job requirements

  • You have a Bachelor or Master degree in a technical field, for example Electrical or Mechanical Engineering, IT;
  • Experience in electrical installations is an advantage;
  • You are interested in working with Electric Vehicle charging systems 20kW- 500 kW for the mobility of the future;
  • Affinity with or knowledge of Linux systems and software development;
  • You are able to work independently and proactively;
  • You are eager to learn and ready to develop technical skills within this area;
  • You have good communication skills towards both external and internal parties;
  • You have knowledge of the English language both speaking and in writing;
  • Willing to travel if the occasion requires.

What offers Dosign you?

  • A good salary based on education and experience;
  • Holiday allowance (8,33%) and minimum 25 days paid holiday;
  • Net expense allowance of +/- €500 on an annual basis;
  • A pension plan and option to participate in collective health insurance;
  • Free education and training at our own Academy;
  • If desired, guidance from a specialist in your field.

Characteristics

  • Education Advanced technical college
  • Experience level Medior (3-7 yrs experience) / Junior (0-3 yrs experience)
  • Type of contract Project assignment
  • Duration of assignment 6-12 months
  • Location Delft, The Netherlands
  • Start a.s.a.p.
  • Reference ID 19899
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Dosign - the connecting element. For over 30 years.
  • Vacancies and projects in R&D, Engineering, Construction and Project controls.
  • Personal attention from a specialist.
  • Quality is paramount.
  • Large network in Oil & Gas, Infra, Maritime, Offshore, Machinery, Pharmacy, Food, Petro-Chemistry, Energy, Installation and Industry.
  • Ample training opportunities at our own Academy.
Questions about this vacancy?
Joram-Sikkema - Dosign
Joram Sikkema
Talent acquisition specialist
Dosign Rotterdam

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Applying for Remote support Engineer DC chargers

Applying for Remote support Engineer DC chargers

  • Sustainable energy
  • Zuid-Holland
  • Advanced technical college
Curriculum Vitae
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